Privacy Policy

Last Updated: January 4, 2026

1. Introduction

CertiHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using CertiHub, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address and password when you create an account
• Profile Information: Display name and certification preferences
• Subscription Information: Payment details processed securely through Apple App Store or our payment processor

2.2 Information Collected Automatically

• Usage Data: Practice session history, questions answered, scores, and time spent
• Device Information: Device type, operating system version, and unique device identifiers
• Analytics Data: App usage patterns, feature engagement, and performance metrics

2.3 Guest Users

If you use CertiHub as a guest without creating an account:

• Your practice data is stored locally on your device
• We collect anonymous device identifiers to prevent abuse
• No personal information is collected or transmitted

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Track your exam preparation progress
• Calculate readiness scores and provide personalized recommendations
• Process subscriptions and payments
• Send important service notifications
• Improve and optimize our question bank and features
• Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data only in these circumstances:

• Service Providers: With trusted third parties who assist in operating our Service (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit (TLS/SSL)
• Secure password hashing
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Active Accounts: We retain your data while your account is active
• Deleted Accounts: We delete your personal data within 30 days of account deletion request
• Aggregated Data: We may retain anonymized, aggregated data for analytics

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your practice history and progress
• Opt-out: Disable analytics or marketing communications

To exercise these rights, contact us at support@certihub.app

8. Children's Privacy

CertiHub is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Third-Party Services

CertiHub integrates with or links to third-party services:

• Apple App Store: For iOS app distribution and payments
• Microsoft Learn: Links to official documentation (Pro users)
• Analytics Providers: For usage insights (anonymized)

These services have their own privacy policies. We encourage you to review them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an in-app notification for material changes

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@certihub.app
• Support Page: certihub.app/support